How is my price worked out?
Each service has a set price for the size of your home: bedrooms, bathrooms, floor area and whether you have pets. You see every line of the price before you pay, and the price you book is the price you pay unless you add extra work on the day.
What do I pay when I book?
A £30 deposit secures your date and comes off your total. The rest is paid by secure card link within 24 hours of your clean being finished.
Can I cancel or move my booking?
Yes. Cancel or move free of charge up to 72 hours before your appointment and your deposit is refunded in full. Inside 72 hours the deposit is kept to cover the team we reserved for you.
Do you bring your own cleaning products and equipment?
Yes. Our teams bring professional products, cloths, mops and vacuums. Tell us in your booking notes if you would like us to use your own products or avoid anything.
Do I need to be at home?
No. Many customers leave a key in a key safe or with a neighbour. Add access instructions when you book and we will follow them.
Which areas do you cover?
Birmingham, Solihull, Sutton Coldfield, West Bromwich and Sandwell, Coventry, Wolverhampton, Walsall and Dudley. Enter your postcode on the booking page to check instantly.
What if I am not happy with something?
Tell us within 24 hours and we will come back and re-clean the area at no cost.
Do you clean offices and commercial premises?
Yes. We clean offices, shops, clinics and other commercial premises on regular contracts, and do one-off deep cleans and after-builders cleans. Request a quote and we will arrange a free site survey.
Can I buy a cleaning voucher as a gift?
Yes. Digital gift vouchers are emailed to the recipient with your message. They are valid for 12 months and can be used on any booking.